Tay Township Council has finalized an agreement with the Ontario Clean Water Agency (OCWA).
Starting on Monday, it will provide operations, maintenance and management of water and wastewater treatment facilities, as well as collection and distribution systems in the Township.
At the same time, the Township will take advantage of OCWA’s scale and depth of knowledge to increase efficiencies and realize the best value from our water and wastewater assets, ensuring the continued safety and sustainability of our systems, as our community continues to grow.
“We would like to thank the Tay Township Water/Wastewater Operators for the work and commitment to the service they provided to the Township and wish them the best as they transition in their careers to OCWA” said Mayor Walker, “From a Township perspective this provides long term assurance of an important service to our residents.” Tay Township Water/Wastewater Operators will transition to OCWA and will officially join their team on November 1, 2021 and will continue to work at Tay Township Water and Wastewater Treatment Facilities and out in our community.”
Residents should not notice any changes in the day-to-day aspects of the delivery of water and wastewater services. The Township will maintain complete ownership and control of the systems at all times.
Tay Township, in partnership with OCWA, will continue to provide excellent customer service to our municipal water users, please contact us if we can be of assistance:
Water/Wastewater Services or Quality Concerns (such as low water pressure):
Call OCWA weekdays 7:30 a.m. to 4:00 p.m. – 1-866-775-7712
New Service Connections or Changes to Existing Water or Wastewater Service Connections
Call Township Protective and Development Services – 705-534-7248 ext. 220
Water or Wastewater Billing Inquiries
Call Tay Township – 705-534-7248 ext. 221
Or access our Online Service Request Portal at MyTay.ca
Tay Township finalizes agreement with Ontario Clean Water Agency. Read the full release https://t.co/WTEUfjNBwE@OCWAnews pic.twitter.com/OV3zcDJn3C
— Tay Township (@TayTownship) October 29, 2021
